Our customers are full of praise for our engineers and our services. See what people are saying about Nemsys!
- “This looks like a “behind the scenes” type of service monitoring ticket. This kind of ongoing monitoring gives us peace of mind and keeps our network up and running. Thanks to you all!” – Becky 1/25/12
- “Andy did a great job on this ticket. He was able to get our new Kyocera on the network via remotely and that enabled us to use the scanning feature without having tohave him come out to our office. Another example of the fine service we receive from everyone at Nemsys.”- Becky 1/25/12
- “It is such a value to have Jesse as our first line of help. He is able to resolve so many issues quickly and this is another example. Lori had changed her password, however she misspelled it and could not remember how she spelled it when she tried to log in. I am greatful that we could call Jesse and he reset it immediately.” – Becky 1/25/12
- “Mike is a great teacher!” – Katie 1/19/12
- “Awesome and prompt as always!” – Dawn 1/11/12
- “Great service !! Had rep come to office and set my phone up for me !!!! Thank you so much ….” – Grant 1/4/12
- “Thanks “Team”. Appreciate the help you provided.” – Dan 1/4/12
- “Mike was very helpful and answered many of our questions.” – Kathleen 1/4/12
- “Jacob went over and above by coming onsite to change the setting. I had asked for the instructions to make this change myself.” – Chris 10/26/11
- “It’s all connected. Thank you.” – Tim 10/20/11
- “Great Service” – Shawn 10/20/11
- “Problem solved. Thank you Andy.” – Lennie 10/7/11
- “THANKS!!…Great Job!!” – Rebecca 10/7/11
- “I just love you guys!!!” – Deb 10/7/11
- “Thanks for your speedy help!” – Jane 10/7/11
- “Very quick response and the problem was fixed. Thank you!” – Carl 10/4/11
- “Fabulous!!…Great job!!” – Rebecca 9/23/11
- “I’m incredibly satisfied that you didn’t call and tell me to stop sending in bogus tickets!!!! Thanks for the understanding!” – Stacey 9/23/11
- “I do appreciate all that you guys do!” – Dawn 9/14/11
- “The computer installation went smoothly even though our primary software could not be installed at that time due to tech illness. We were able to perform this installation with the tech this week and all went smoothly with that as well. Thank you very much!” – Diane 9/14/11
- “Andy did a great job!” – Sharon 9/14/11
- “Per Mike Jr., this phone is working now. Thanks guys for another great job completed.” – Becky 9/7/11
- “Mike is happy with how his new computer is working. Thanks for the good job, Andy.” – Becky 9/7/11
- “Patti says her calendar is working just fine now. Thank you Jesse!” – Becky 9/7/11
- “Thank goodness for John! He is our GBS guru and liason. I very much appreciate him working so well with this vendor and getting us back on track. This is a very important database that we use daily. This is yet another example of Nemsys/John being there whenever a need arises. You guys are the best!” – Becky 9/7/11
- “Thanks once again to Jacob for handling my payroll tax up-date. Always appreciate his help!”- Lori 9/6/11
- “Jacob was very responsive.” – Brian 9/6/11
- “Excellent Service” – Tom 9/1/11
- “Very satisfied. Jacob called back within 10 minutes to say he had Babu up and running. Great Job. Thanks.” – Vicki 9/1/11
- “Thanks for the quick response.” – Scott 8/24/11
- “Thanks for the help. Good job.” – Lennie 8/17/11
- “I commend you all for your swift response. This is a mark of professionalism. Thank you also for solving my problem.” – Justus 8/17/11
- “The service we receive currently from Nemsys employees is excellent. I cannot think of one thing that could be improved. Nemsys makes ongoing improvements which raise the bar all the time.” – Becky
- “There is nothing to improve services, the services are terrific.” – Michael
- “I have only praise for [Nemsys engineers]. They are highly professional and very personable at the same time. Our needs are met in a timely, courteous and high quality manner.” – Becky
- “We already thought you guys were awesome so it is hard to improve!” – Dawn
- “You guys are awesome whenever we have a problem and always helpful and I never feel like I am bothering anyone because your guys always treat our problems like they are important no matter how small or big.” – Deb
- “All the employees I deal with are great” – Bill
- “Very impressed with the timeliness of your response!” – Sally 8/10/11
- “Excellent – easy and fast. Thanks” – Vicki 8/4/11
- “Thanks to Jacob for his help on this project.” – Scott 8/3/11
- “Jesse did a great job helping resolve this issue. Thanks Jesse!” – Becky 8/2/11
- “Once again Jacob was a life saver!!! Payroll is always an urgent matter and of high importance. Jacob helped me through my latest crisis. He found the problem and stayed with me until I had completed the payroll to make sure everything else was working. He did a great job and I am extremely grateful! Thanks so much for the quick response.” – Lennie 7/29/11
- “Jesse did a great job in determining what the problem was and resolving it right away. Who knew that it was due to my version of Adobe! Thanks Jesse. Jesse is also super on the phone – very helpful and professional, patient also!” – Becky 7/28/11
- “Thank you for your help” – Jim 7/26/11
- “Thanks for taking care of it quickly as always!” – Dawn 7/23/11
- “Fast! Thank you.” – Kari 7/18/11
- “Jacob did a GREAT job…I appreciate his help with my payroll package upgrades. Thank him for me, please.” – Lennie 7/15/11
- “Thanks for the quick service.” – John 7/15/11
- “Good job again guys!” – Becky 7/14/11
- “Andy did a TERRIFIC job of putting this list together for me AND he further clarified it when I asked him to do so. Our company has moved many computers and users around recently and this list is extremely helpful to us. Thank you Andy!” – Becky 7/12/11
- “Jesse walked me through this and resolved the issue satisfactorily. Great job as usual Jesse!” – Becky 7/12/11
- “Thanks to Jacob for explaining why this is disabled. It is extremely helpful to be able to read the Nemsys engineer’s notes in the support ticket. You guys are really refining this communication (Customer Portal, emails, etc.) and it’s great!” – Becky 7/12/11
- “Thank you! Very happy to be able to print things from the Internet again J – Melissa 6/29/11
- “I think you guys are pretty freakin’ awesome.” – Angie 6/26/11
- “All of you are always a joy to work with. Thanks for persevering!” – Deb 6/24/11
- “Andy did a great job of pro-actively contacting [our other service provider] and determining that this was a wide-spread problem [for them]. Thanks Andy!” – Becky 6/21/11
- “This is another experience of Andy’s experience coming through. He properly determined the I9 was the source of the problem. After he replaced I9 with I8, all the issues Lori was having were resolved. Kudos to Andy!” – Becky 6/21/11
- “You have done a good job! Thank you.” – Richard 6/15/11
- “Fast service today on this issue. Thanks” Lin 6/15/11
- “Thank you Andy and Cotton” – Michael 6/13/11
- “Everything works good!” – 6/13/11
- “I asked Andy to make some adjustments to the way he initially set up this user and he promptly and pleasantly made them. At this time it looks like everything needed to set up Lori has been completed. Thanks Andy.” – Becky 6/7/11
- “Andy did a FANTASTIC job running these cables and completing all the work. It ended up being a much more extensive job than what he initially anticipated and he handled the scenario with professionalism and patience. THANKS ANDY!” – Becky 6/8/11
- “Thanks for making this change – much better than the initial set-up.” – Becky 6/8/11
- “We have not received any damaged faxes since the server reboot. Hopefully that will resolve the problem permanently, but we’ll let you know if it does not. We appreciate all the work everyone at Nemsys (and especially John) has done on this fax project.” – Becky 6/8/11
- “Thank you for getting this taken care of locally and affordably.” – Eric 6/6/11
- “It was a good experience!” – Richard 6/6/11
- “Jesse’s support was exactly what I needed to allow the project to move forward on time. When I needed an extra day to wrap up my install, he accommodated me by keeping the machine login available for the next morning as specified.” – Chris 6/6/11
- “The usual great job! Thanks for keeping our system running smoothly.” – Becky 5/31/11
- “Jesse was very helpful and has outstanding followup.” – Wendy 5/27/11
- “Thanks for your help Jesse” – Kevin 5/27/11
- “Thanks for the meeting with us, John. It was a very helpful meeting. We really value all the help and guidance we get from John and everyone at Nemsys.” – Becky 5/25/11
- “John rocks.” – Rich 5/24/11
- “Jacob was a big help today.” – Bob 5/20/11
- “Job well done. Thanks” – Lenny 5/15/11
- “Everything seems to be running just fine now!!” – Julie 5/11/11
- “Awesome help from Mike, as always” – Stacey 5/5/11
- “John arrived at the agreed upon time, he worked efficiently with Toast.net and the building IT person to diagnose the problem, installed a ‘loaner’ router and checked to be certain that everything, including the printer, was working before he left. I was very satisfied with Nemsys’ response and John’s performance” – Wayne 4/26/11
