Provide support for various desktop, server and network related issues. These issues require a broad range of troubleshooting skills related to (but not limited to): Microsoft desktop operating systems, Microsoft Server operating systems and applications (Exchange 2003 and 2007, Hyper-V, Active Directory, DHCP, DNS)
Manage and troubleshoot networking issues for the clients we support.
Be able to provide excellent client management inclusive of excellent communications, responsive follow through, and advocacy for client issues.
Bachelors Degree /Associates Degree preferred or equivalent work experience/certification. At least 1, and preferably 3 or more years experience in a client facing help desk or technical support environment or equivalent consulting experience.
Individual must have advanced working experience with Microsoft Operating Systems and must be Microsoft Certified.
Please email your cover letter, salary expectations and resume to jobs@nemsys.com with the job description in the subject line.